Arikserv

Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Sections:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Arikserv collects the following data:

Personal identification information (Name, email address, phone number, etc.)
Client information.

How do we collect your data?

You directly provide Arikserv with most of the data we collect. We collect data and process data when you:

Fill out our forms online or place an order for any of our services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browsers cookies.

Arikserv may also receive your data indirectly from the following sources:

The client’s social media platforms and website.
Online directories.

How will we use your data?

Arikserv collects your data so that we can:

Process your order and manage your account.
Email you with special offers on other products and services we think you might like.

Upon accepting our Agreement, Arikserv may share relevant data with our contractors and freelancers required to fulfil your order.

When Arikserv processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Arikserv securely stores your data on cloud-based storage services and CRM software, which are secured by the respective parties.

Arikserv will keep your data until a request for deletion or amendment is issued by you in writing. Once this is requested, we will delete or amend your data immediately.

Marketing

Arikserv would like to send you information about services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Arikserv from contacting you for marketing purposes or giving your data to other partners of Arikserv.

If you no longer wish to be contacted for marketing purposes, please let us know by any means of communication.

What are your data protection rights?

Arikserv would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Arikserv for copies of your personal data.

The right to rectification – You have the right to request that Arikserv correct any information you believe is inaccurate. You also have the right to request Arikserv to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Arikserv erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Arikserv restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Arikserv’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Arikserv transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavioral information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information visit: allaboutcookies.org

How do we use cookies?

Arikserv uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

Functionality – Arikserv uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Arikserv uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Arikserv sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Arikserv website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Arikserv keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7th of January 2024.

How to contact us

If you have any questions about Arikserv’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email or phone.

Email: solutions@arikserv.ie

Phone: +353 (83) 389 9434

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Arikserv has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website: www.oic.ie

Email: info@oic.ie

Address: 6 Earlsfort Terrace, Saint Kevin's, Dublin 2, D02 W773

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